Contact
Have More Questions?
We’d love to hear from you! Whether you have a question about your order, a product, or just want to share feedback - our team is here to help. For all inquiries, please reach out to us at: support@allvory.com
Need Quick Help?
Before contacting us, you might find your answer faster in our FAQ / Help Center - where we’ve answered the most common questions about orders, shipping, and returns.
Frequently Asked Questions (FAQ)
How do I place an order?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Once your order is placed, you’ll receive a confirmation email right away.
What payment methods do you accept?
We accept all major debit and credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after placing it?
If you need to modify or cancel your order, please contact us within 12 hours of placing it. Once it’s processed or shipped, we may not be able to make changes.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders above a certain amount. Check our latest offer in the announcement bar at the top of the website.
How long does shipping take?
Delivery typically takes 7–15 business days, depending on your location. You’ll receive a tracking link once your order ships.
Do you ship internationally?
Yes! We currently ship to USA, UK, Canada, Australia and New Zealand.
What is your return policy?
If you’re not satisfied with your purchase, you can return it within 14 days of delivery. Items must be unused and in original packaging.
How do I start a return?
Simply email us at support@allvory.com - with your order number and reason for return. Our team will guide you through the process.
How long will my refund take?
Refunds are typically processed within 5–7 business days after we receive your returned item.
How can I contact customer support?
You can reach us anytime at support@allvory.com - we’ll respond within 24–48 hours
How can I track my order?
Once your order ships, you’ll get a confirmation email with a tracking link so you can follow your package’s journey.
What makes Allvory different?
Every product at Allvory is handpicked - we focus on quality, design, and value. We carefully curate every item to ensure you get something you’ll truly love.
How often do you add new products?
We add new arrivals every week! Check back regularly or follow us on Instagram for updates on trending finds.